KIT: Central Florida SMB-focused IT Support Bundles
Managed IT: Small Business Essentials
SMB Essentials: Cybersecurity Hardening Baseline
SMB Essentials: Cybersecurity Hardening Baseline
Comprehensive, always‑on IT coverage built to keep your business secure, stable, and fully supported. This service delivers:
- Continuous remote monitoring
- Automated software patching
- Discounted help desk hourly rates
- Weekly backup verification
- Monthly IT health report
Optimized for uptime, security, and predictable performance. Fast one‑week onboarding gets your environment protected immediately.
Monthly: $65/user
Annual Agreement: $60/user
Strengthen your IT foundation—activate Managed IT Essentials today.
SMB Essentials: Cybersecurity Hardening Baseline
SMB Essentials: Cybersecurity Hardening Baseline
SMB Essentials: Cybersecurity Hardening Baseline
A complete security foundation designed to close vulnerabilities fast and strengthen your Microsoft 365 environment. This baseline package includes:
- MFA enablement
- A full M365 hardening checklist
- Enterprise‑grade endpoint antivirus
- 24/7 monitoring
- Tailored incident response playbook so your team knows exactly what to do when a threat appears.
Built for small businesses that need immediate risk reduction and long‑term protection. Onboarding completes in 2–4 weeks for a fully secured environment.
One‑time hardening: $45/user
Optional ongoing monitoring & alerts: $5/user
Reduce your attack surface and secure your business—start your Cybersecurity Hardening Baseline today.
SMB Essentials: Webmaster Starter Pack
SMB Essentials: Strategic Automation Playbook
SMB Essentials: Strategic Automation Playbook
A fully managed website care solution that keeps your site fast, secure, and always online. You get
- Optimized hosting
- Daily automated backups
- Continuous security scanning
- 24/7 uptime monitoring
- Monthly performance and security report
Everything needed to protect your brand, improve reliability, and maintain SEO‑friendly site health. Onboarding completes in just 3 days so your website is stabilized and supported immediately.
Starting at just $49/month
Keep your website secure, optimized, and worry‑free—activate the Webmaster Essentials Pack today.
SMB Essentials: Strategic Automation Playbook
SMB Essentials: Strategic Automation Playbook
SMB Essentials: Strategic Automation Playbook
A fast, high‑impact automation package that eliminates repetitive work and streamlines your core business processes. You get
- 2–3 custom automations (employee onboarding, payroll/report workflows, and more)
Built to reduce manual effort, prevent errors, and create consistent, scalable operations. Each automation is mapped, built, and deployed within 2–3 weeks so your team sees immediate productivity gains.
Starting at just $1,500
Optional management starting at $49/month
Automate your workflows and reclaim hours every week—launch your Automation Playbook Essentials today
SMB Essentials: VoIP Startup Pack
Business Continuity (BCDR) Essentials
Business Continuity (BCDR) Essentials
A complete, business‑ready phone system built for clarity, reliability, and modern communication. This package includes:
- Secure cloud VoIP setup
- Number porting or new number assignment
- Call routing, voicemail‑to‑email, mobile/desktop apps, and essential collaboration features
Optimized for small businesses that need professional calling without the cost or complexity of traditional phone systems. Deployment completes in days, giving your team crystal‑clear calling and unified communications from day one.
Affordable, scalable pricing starting at only $19/month.
Upgrade your business communications—launch your VoIP Startup Pack today.
Business Continuity (BCDR) Essentials
Business Continuity (BCDR) Essentials
Business Continuity (BCDR) Essentials
A complete backup and disaster recovery solution built to keep your business operational during outages, cyberattacks, hardware failures, and unexpected disruptions. This package includes:
- Defined backup and recovery SLA
- Quarterly restore tests to validate readiness
- Guaranteed RTO/RPO targets so you always know how quickly your systems can be restored.
Your environment is fully onboarded in 30 days, giving you a verified continuity plan and predictable recovery performance.
$249 per server (includes 500GB) + $0.30/GB
$18 per device (PC or mobile) + $0.10/GB
Protect your data, guarantee uptime, and stay resilient—activate Business Continuity Essentials today.
KIT: Transparent IT Pricing for Orlando Small Business
Managed IT Services (Per User)
Kelley Information Technology delivers fully managed IT services engineered for Orlando’s small and midsize businesses, combining stability, security, and proactive management in every tier. Our pricing model reflects KIT’s commitment to transparency, predictable monthly costs, and clear service expectations—so you always understand the value behind your investment.
KIT Pricing: $119–$189 per user
Orlando Market Comparison: $125–$200 per hour
Unlike hourly IT providers, KIT’s per‑user model gives Orlando businesses a consistent, scalable, and security‑driven IT foundation. Whether you need comprehensive managed IT services, on‑demand support, or short‑term remediation, every engagement includes KIT’s proactive monitoring, cybersecurity hardening, and issue prevention. Our service tiers scale seamlessly as your business grows and remain aligned with regional market standards—without unpredictable fees or fluctuating hourly rates.
Break/Fix IT Support (Standard)
Kelley Information Technology provides reliable, security‑focused Break/Fix IT support for Orlando small businesses that need fast, expert help without a long‑term commitment. Our pricing reflects the true cost of delivering dependable support, proactive system care, and security‑first operations—without upselling unnecessary services or hidden fees.
KIT Pricing: $85 per hour
Orlando Market Comparison: $75–$95 per hour
This service tier is designed around the realities of Orlando SMBs: limited internal IT resources, increasing compliance demands, and a growing reliance on cloud platforms and remote users. By aligning our rates with regional averages and clearly defining what’s included, KIT gives businesses the confidence to make informed decisions without the unpredictability that often comes with reactive or under‑scoped IT support.
Break/Fix IT Support (Emergency)
Urgent Response Only
Kelley Information Technology provides emergency IT support for Orlando businesses experiencing severe, business‑impacting disruptions. Emergency service is reserved for incidents that require immediate action to restore operations or contain active threats.
KIT Pricing: $115 per hour
Orlando Market Comparison: $100–$150 per hour
What Constitutes an Emergency
- Multiple users affected — widespread impact across teams or departments
- Critical service or resource down — email, internet, servers, line‑of‑business apps, or core infrastructure
- Security incident — suspected breach, ransomware activity, unauthorized access, or compromised accounts
- Cannot wait for standard scheduling — the business explicitly requests emergency status due to operational urgency
- System failure with immediate risk — data loss, backup failure, or infrastructure instability
KIT’s emergency response prioritizes rapid triage, containment, and remediation, ensuring Orlando businesses receive fast, security‑first support when it matters most. For organizations seeking to avoid emergencies altogether, our managed IT and cybersecurity services provide proactive protection and long‑term stability.
Discounted Hour Blocks
Lower Rates for Planned Work
Kelley Information Technology offers discounted prepaid hour blocks for Orlando businesses that need reliable IT support without a full managed services plan. This option provides a lower hourly rate for scheduled, non‑urgent work—ideal for organizations planning upgrades, cleanups, or recurring maintenance.
KIT Pricing: $75 per hour (10‑Hour Minimum)
Orlando Market Rates: Variable
Hour blocks are best suited for planned projects and predictable workloads, including:
- System upgrades and hardware refreshes
- Cloud migrations and configuration work
- Network cleanup, optimization, or documentation
- Remediation tasks that don’t require emergency response
- Ongoing IT needs that benefit from flexible, prepaid support
This model gives Orlando small businesses access to KIT’s security‑first expertise at a reduced rate, while still maintaining the structure and clarity needed for project‑based work. For organizations seeking proactive protection and long‑term stability, our Managed IT Services remain the most cost‑effective and strategic option.
IT Tune-Up Service
One‑Time IT Reset
Kelley Information Technology offers a flat‑rate IT Tune‑Up designed to stabilize, clean up, and optimize existing environments for Orlando small businesses. This one‑time service is ideal for organizations that need a reliable reset before moving into ongoing support or more advanced cybersecurity improvements.
KIT Pricing: $199
Includes: Up to 8 hours onsite
Orlando Market Comparison: N/A
The IT Tune‑Up is perfect for new clients, small offices, or businesses recovering from unmanaged, outdated, or inconsistent IT environments. KIT performs a structured, security‑first cleanup that may include:
- System and network health checks
- Removal of outdated or unnecessary software
- Basic security hardening and patching
- Performance optimization and configuration cleanup
- Documentation of existing systems and risks
This service lays the groundwork for long‑term stability and provides a smooth transition into KIT’s Managed IT Services or ongoing support options. For Orlando businesses seeking a dependable starting point, the IT Tune‑Up delivers immediate value and a clear path toward a more secure, well‑managed environment.
KIT: Clear, Predictable IT Costs for Orlando SMB's
Choose the Right IT Support Model for Your Orlando Business
Kelley Information Technology offers a full range of IT service options designed to meet Orlando’s diverse small‑business needs—from proactive managed IT services to flexible hour blocks, emergency response, and one‑time stabilization work. Every option reflects KIT’s commitment to stability, security, transparency, and predictable costs.
Whether you need ongoing management, project‑based support, or urgent remediation, KIT delivers:
- Clear, upfront pricing aligned with Orlando market standards
- Security‑first service delivery across every tier
- Scalable options for growing small and midsize businesses
- Proactive guidance to prevent issues before they disrupt operations
- Flexible engagement models that match your budget and urgency
KIT gives Orlando businesses the confidence to choose the level of support that fits their environment today—while building a stronger, more secure foundation for tomorrow.
Ready to stabilize your IT and reduce risk?
Partner with Kelley Information Technology (KIT) and get the reliable, security‑driven support your Orlando business deserves.
